Privacy Policy & HIPAA Compliance
Introduction
Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit this website or engage with Marianne Helmer’s telehealth therapy services. We are committed to maintaining the confidentiality and security of your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable privacy laws.
Information We Collect
When you visit this website or use our services, we may collect the following types of information:
- Personal Information:
- Name
- Contact information (email, phone number)
- Billing and insurance details (if applicable)
- Protected Health Information (PHI):
- Information shared during therapy sessions.
- Medical history, treatment plans, and any other data relevant to your care.
- Technical Information:
- IP address, browser type, and other usage details collected automatically for website functionality and security.
How We Use Your Information
The information we collect is used for:
- Scheduling and providing telehealth therapy services.
- Communicating with you regarding appointments or inquiries.
- Billing and insurance processing.
- Improving website functionality and user experience.
HIPAA Compliance
We follow strict HIPAA regulations to ensure the confidentiality and security of your Protected Health Information (PHI). Specifically:
- Confidentiality: PHI is only accessed by authorized individuals directly involved in your care.
- Encryption: All electronic communications and stored data are encrypted to prevent unauthorized access.
- Secure Platforms: Therapy sessions are conducted on HIPAA-compliant telehealth platforms.
- Limited Use: Your information is never shared with third parties for marketing purposes without your explicit consent.
Your Rights Under HIPAA
As a client, you have the following rights regarding your PHI:
- Access and Copies: You can request a copy of your records at any time.
- Amendments: You may request corrections to your records if they are inaccurate or incomplete.
- Disclosures: You are entitled to a record of when and with whom your PHI has been shared.
- Restrictions: You can request limitations on how your PHI is used or shared.
- Confidential Communications: You can request that we contact you via specific methods or at certain locations.
How We Protect Your Information
We take the following measures to ensure your data is secure:
- Secure servers and encrypted databases for storing sensitive information.
- Regular audits and updates to maintain compliance with privacy standards.
- Staff training on HIPAA regulations and best practices for handling PHI.
Third-Party Services
We may work with third-party providers, such as billing platforms or scheduling tools. All third parties are vetted to ensure HIPAA compliance and secure handling of your information.
Cookies and Website Data
Our website may use cookies to enhance your browsing experience. Cookies collect technical information, such as your IP address, to improve site functionality. You may disable cookies in your browser settings if you prefer.
Contact Us
If you have any questions about this Privacy Policy or your rights, please contact us:
Marianne Helmer, MA
Email: marianneteletalktherapy@gmail.com